Question 1

Why doesn't the game work?

Accepted Answer

The game relies on Adobe Flash Player, which is no longer supported in most modern browsers. Use the official Shablol Play client, which runs Flash built-in.

Question 2

How can I run the game?

Accepted Answer

Download the Windows or Mac client, install it, then sign in and tap Enter World from the top menu.

Question 3

Game client for Windows and Mac

Accepted Answer

A game client has been made that runs on Windows and Mac with built-in Flash support.

Question 4

Is the game available on mobile?

Accepted Answer

Unfortunately, the game is not currently available on mobile due to its reliance on Flash. We recommend using a Windows or Mac PC.

Question 5

Need more help?

Accepted Answer

You can join our Discord server for help and support:

Question 6

Who are we?

Accepted Answer

We are two developers from 🇩🇿 Algeria and 🇵🇸 Palestine. We brought this beloved game back to preserve childhood memories and share it with new generations. Our initiative aims to preserve Arab digital heritage and bring classic games back to life.

Question 7

Where are Tweegee.com, Shablol.com and Tipeez.com now?

Accepted Answer

The old sites (Tweegee.com, Tipeez.com, Twigis.com, Tvidi.ru, Shablol.com) are closed or shut down. We revived the game on shablolworld.com — Shablol World / Tweegee World. See the full table on our global versions page.

Question 8

How do I enter the world if I'm already logged in?

Accepted Answer

From any page, tap Enter World in the top menu (blue play icon). If your session is active you go straight in; otherwise you are sent to login and then into the game — no need to visit Home first.

Question 9

What recharge / payment methods are available?

Accepted Answer

Depending on what is enabled: Visa/Mastercard via Stripe, PayPal, site balance ($), manual transfer (e.g. Baridi Mob / CCP when configured), or a recharge request via Discord and WhatsApp. Instant payments add gees automatically; manual methods need review with your proof of payment and username.

Question 10

How do I recharge quickly?

Accepted Answer

Tap the green card icon Recharge in the top menu, or open it from Services. Sign in if asked, pick a package and payment method. After recharge you can Enter World from the same menu.

Question 11

What is identity verification and why is it required?

Accepted Answer

KYC confirms the account belongs to a real person (age 16+ with a verified email). It is required to withdraw USD balance and for upcoming financial features like Shablol Bank/Card. Upload a clear ID photo and selfie; manual review usually takes 24–72 hours.

Question 12

How do I submit an identity verification request?

Accepted Answer

Top menu → Account services → Verify identity, or open /ch/main/verify-identity. Enter your name, birth date and document type, upload photos, then submit. Do not send a duplicate request while one is pending.

Question 13

What is the difference between site balance and gees?

Accepted Answer

Gees are in-game currency for clothes, moves and accessories. Site balance ($) is used for payments on the website (e.g. buying recharge packages from the wallet). Manage it from Site balance in the menu.

Question 14

I forgot my password or can't log in?

Accepted Answer

Use Forgot password on the login page, or contact us on Discord. If the account or device is banned you will see a clear message — message staff with your username.

Question 15

How do I move between pages faster?

Accepted Answer

Use Back (arrow) in the top menu to return to the previous page, and Enter World, Recharge, Download and FAQ directly from the bar without going through Home. Services opens wallet, KYC, Shablol Bank/Card and PayPal.